Grapestars

VIP e-commerce platform for limited-edition celebrity product drops.

Client
Grapestars
Industry
E-Commerce Retail
Size
Startup

Challenge

• Scale the Mobile app throughout the US and the whole of Europe.
• High percentage of cart abandonment due to slow checkout.
• Missed sales during peak celebrity drops.
• Weak mobile presence, alienating Gen-Z fans.

solution

VIP Drop Commerce Mobile AppWe built a mobile-first platform to drive urgency and exclusivity:

• Gamified Shopping Experience:    
◦ Countdown timers, celebrity video previews, and “early access” loyalty tiers.    
◦ One-tap checkout via Apple Pay/Google Pay.

• Real-Time Inventory Sync:    
◦ Realtime DB updated stock levels during high-traffic drops.    
◦ Push notifications alerted fans before sold-out items restocked.

• Biometric Security:    
◦ Security protocols to prevent bot purchases.    
◦ Fraud detection models blocking scalpers activity.

PROCESS

1. Research & Ideation:    
• Surveyed fans to prioritize features (e.g., push alerts, exclusive drops).    
• Benchmarked against StockX and Shopify for UX best practices.

2. Design & Prototyping:    
• Created prototypes with celebrity-branded UI themes. • Streamlined checkout.

3. Development & Testing:    
• Built iOS/Android app with React Native for feature parity.    
• Stress-tested with users during simulated drops.

4. Launch & Growth:    
• Soft-launched campaigns with celebs merch drop.    
•  Used Analytics to refine in-app notifications and engaging features.

result

• Processed Millions (EUR) in sales during the first celebrity drop.
• Reduced cart abandonment.
• Fans engaged more via push alerts for “secret” restocks.
• Celebrity partners reported higher satisfaction with branded loyalty tiers.
• Scaled A-list partnerships.
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